Effective Date: 02/18/2026

This Privacy Policy (the "Policy") explains how USA Hospitality, Inc. ("USA Hospitality", "we", "us", or "our") collects, uses, discloses, and protects information about individuals who visit or interact with our website usahospitality.com (the "Website") and related online services, communications, and business interactions (collectively, the "Services").

This Policy applies to information we collect through the Website, through email, text, chat, or other electronic messages between you and the Website, and through in-person, telephone, written, or other communications relating to our Services. This Policy does not apply to information collected by third parties (including websites, services, or applications) that may link to or be accessible from our Website.

Quick Jump:

• 1) Scope; Acceptance
• 2) Information We Collect
• 3) How We Collect Information
• 4) Cookies; Analytics; Tracking Technologies
• 5) How We Use Information
• 6) How We Disclose Information
• 7) Your Choices
• 8) U.S. State Privacy Rights
• 9) Data Security
• 10) Data Retention
• 11) Transfer of Data
• 12) Children
• 13) Changes to this Policy
• 14) Contact Information

By accessing or using the Website or Services, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, do not use the Website or Services.

We may provide additional or supplemental privacy notices for certain products, services, promotions, or jurisdictions. Those notices will govern to the extent they conflict with this Policy for the specific activity.

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular individual or household ("Personal Information").

Examples of information we may collect include:

• Identifiers and contact details (e.g., name, business name, shipping/billing address, email address, telephone number, account username).
• Commercial and transactional information (e.g., products purchased or considered, order history, invoices, returns, credits, delivery details).
• Account and customer service information (e.g., communications, chat messages you send to us, support requests, notes related to your account).
• Payment and billing information (e.g., payment method type and limited payment-related details). Card data is typically processed by our payment processors; we do not intentionally store full payment card numbers in our systems.
• Device and usage information (e.g., IP address, browser type, operating system, referring URLs, pages viewed, time spent, and interactions with the Website).
• Business-to-business information (e.g., job title, employer, purchasing role, and other details provided in a commercial context).

Certain jurisdictions define categories of "sensitive" information (for example, precise geolocation, government identifiers, or account access credentials). We do not intend to collect sensitive information unless it is provided to us, required to provide Services, or permitted by applicable law.

We collect information in the following ways:

• Directly from you when you create an account, place an order, request a quote, submit forms, subscribe to communications, participate in promotions, or contact us.
• Automatically when you navigate or interact with the Website, including through cookies and similar technologies.
• From service providers and business partners that help us operate the Services (for example, payment processing, shipping carriers, fraud prevention, and analytics providers).
• From sales and business communications including phone, email, or in-person interactions related to orders, invoices, deliveries, or customer support.

We and our service providers may use cookies, web beacons, pixels, tags, SDKs, log files, and similar technologies to automatically collect information about device identifiers, browser characteristics, and activity on the Website. These technologies help us operate the Website, maintain security, remember preferences, analyze performance, and (where permitted) support advertising and measurement.

Common categories include:

• Strictly necessary cookies to enable core features (e.g., shopping cart, login, checkout, security).
• Functional cookies to remember preferences and improve usability.
• Analytics cookies to understand Website usage and improve performance (for example, analytics services may be used to measure traffic and engagement).
• Advertising/marketing technologies that may support campaign measurement, remarketing, and interest-based advertising, depending on your settings and applicable law.

Third-party technologies: Some third parties may place cookies or similar technologies on the Website to provide services such as analytics or advertising. We do not control how those third parties collect or use information, and their practices are governed by their own privacy policies.

We may use information we collect for the following business and commercial purposes:

• To provide, operate, and maintain the Website and Services.
• To process transactions, fulfill orders, deliver products, and manage returns and credits.
• To communicate with you regarding orders, accounts, support requests, changes to Services, and policy updates.
• To provide customer service, troubleshoot, and respond to inquiries.
• To improve and develop products, services, Website functionality, and user experience.
• To conduct analytics, audits, and research related to business performance.
• To protect against fraud, abuse, security incidents, and illegal activity; and to enforce our terms and policies.
• To comply with legal obligations and respond to lawful requests.
• To send marketing and promotional communications (subject to your choices and applicable law).

If we use automated tools (including chat or support tools) to assist with customer service, we may retain records of those interactions for quality assurance, training, fraud prevention, and operational purposes.

We may disclose Personal Information to the extent reasonably necessary to operate our business, provide Services, and comply with law, including the following categories of recipients:

• Service providers that perform functions on our behalf (e.g., payment processing, hosting, IT support, analytics, email delivery, customer support tools, fraud prevention, shipping and logistics).
• Shipping carriers and logistics partners to deliver orders and provide tracking and delivery services.
• Professional advisors such as lawyers, auditors, insurers, and consultants for business and compliance purposes.
• Government authorities and law enforcement when required to comply with legal process or to protect rights, safety, and property.
• Business transfers in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, subject to applicable law.

We may also disclose aggregated or de-identified information that does not reasonably identify you, as permitted by law.

• Cookies: You may be able to manage cookies through your browser settings. If you block cookies, some Website features may not function properly.
• Marketing emails: You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us.
• Targeted advertising: Where required by law, you may have the right to opt out of certain targeted advertising or related sharing. See Section 8 for additional details.

Depending on your jurisdiction, we may recognize certain browser-based opt-out preference signals where legally required.

Residents of certain U.S. states may have additional rights under applicable privacy laws (which may change over time). Subject to verification and legal limitations, these rights may include:

• The right to confirm whether we process your Personal Information and to access it.
• The right to receive a copy of your Personal Information (data portability), where applicable.
• The right to correct inaccurate Personal Information.
• The right to delete certain Personal Information.
• The right to opt out of certain processing, such as the sale of Personal Information, targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects (where applicable).
• The right to limit the use or disclosure of certain sensitive Personal Information, where applicable.
• The right to not be discriminated against for exercising applicable privacy rights.

How to submit a request:

• Email: contactus@usahospitality.com
• Phone: (407) 903-1600

Verification: To protect your information, we may request reasonable information to verify your identity and your relationship to an account (for example, name, email address, order/invoice details, or other information relevant to your request).

Authorized agents: If you submit a request through an authorized agent where permitted by law, we may require proof of the agent’s authority and may also require you to verify your identity directly with us.

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices.

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to: (a) provide Services; (b) complete transactions; (c) maintain business records; (d) comply with legal obligations; (e) resolve disputes; and (f) enforce agreements. Retention periods may vary based on the type of information and applicable legal requirements.

If you access the Website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States and other locations where our service providers operate, subject to applicable law.

The Website is not intended for children under 16. We do not knowingly collect Personal Information from children under 16. If you believe a child has provided Personal Information to us, please contact us and we will take appropriate steps consistent with applicable law.

We may update this Policy from time to time. The effective date above indicates when this Policy was last updated. Changes are effective upon posting to the Website unless otherwise required by law. Your continued use of the Website after an update constitutes acceptance of the updated Policy.

USA Hospitality, Inc.

Address: 11505 Satellite Blvd, Suite 5, Orlando, FL 32837

Phone: (407) 903-1600

Email: contactus@usahospitality.com