About Us
USA Hospitality, Inc. is a premier supplier of hospitality, food-service, and facility maintenance products. We help hotels, restaurants, healthcare providers, and commercial buildings standardize purchasing, control costs, and keep operations running reliably across every location.
Our Company
USA Hospitality, Inc. is a full-service distributor of janitorial supplies, food-service disposables, paper products, guest amenities, and facility maintenance items. Our portfolio of more than 20,000 SKUs supports hotels, restaurants, healthcare facilities, vacation rentals, and commercial buildings throughout the Southeastern United States.
We help organizations standardize SKUs, simplify purchasing, and reduce overall supply-chain complexity. By consolidating everyday items through one reliable partner, our customers benefit from fewer vendors, predictable pricing, and consistent product quality across every property.
Who We Serve
- Hotels, resorts, and conference centers seeking standardized cleaning and guest-room programs
- Restaurants, caterers, and food-service operators requiring dependable disposables and back-of-house products
- Vacation rentals and property management groups managing multiple locations and turnovers
- Clinics, dental offices, and outpatient facilities with strict hygiene and compliance needs
- Office buildings, schools, and commercial facilities focused on cleanliness, safety, and tenant experience
History
Founded in 2006 in Orlando, Florida, USA Hospitality began as a focused local supplier serving hotels and restaurants. Over time, we expanded into a regional distribution platform with a 30,000-square-foot warehouse, dedicated local delivery fleet, and specialized programs for hospitality and commercial facilities.
We are recognized as a certified Minority Business Enterprise (MBE) by the City of Orlando, reflecting our commitment to diversity, ethical sourcing, and long-term partnership. Our growth has been driven by listening to customers, investing in distribution technology, and building solutions that fit the way multi-site operators work.
Key Milestones
- 2006 – USA Hospitality, Inc. is founded in Orlando, FL serving local hotels and restaurants
- 2010 – Expansion of warehouse capacity and delivery fleet to reach more Central Florida customers
- 2012 – Achieves MBE certification from the City of Orlando
- 2014–2016 – Launch of Green Eagle, Troy®, and Hospitality B2B® brands
- Today – Multi-division operation combining distribution, private brands, and technology-driven logistics
Sustainability & Innovation
Our innovation strategy focuses on sustainability, cost efficiency, and operational reliability. Through our Green Eagle, Troy®, and Hospitality B2B® brands, we help facilities reduce environmental impact while protecting performance, guest satisfaction, and budget.
We continuously evaluate new dispensing systems, concentrated chemistries, and packaging formats so our customers can meet evolving sustainability goals and regulatory requirements without compromising cleanliness or safety.
- Green Eagle – Eco-friendly paper, packaging, and cleaning solutions that support green lodging and ESG initiatives
- Troy® – High-performance janitorial and paper solutions engineered for consistency across multi-property operations
- Hospitality B2B® – Programs that leverage volume, unify SKUs, and harmonize pricing across portfolios
- EZ System – Proprietary EDI + just-in-time inventory platform linking more than 50 distribution points in the U.S. and Caribbean
These initiatives let customers combine the flexibility of a local distributor with the data visibility and control of a national program.
Mission
Our mission is to ensure customers receive the right products, in the right quantities, at the right time – every day. We support hospitality, food-service, healthcare, and commercial operators with a supply program built on quality, reliability, and service excellence.
We partner with procurement and operations teams to design standardized programs that control cost, protect brand standards, and support a safe, clean environment for guests, patients, residents, and staff.
- Industry-standard, compliant products selected for demanding hospitality and facility environments
- Transparent, competitive pricing with options for contracts and volume-based programs
- Optimized inventory and routing to support next-day delivery in serviced areas
- Dedicated account management to help consolidate SKUs and reduce total cost of ownership
Service Promise
Everything we do is designed to make it easier for our customers to open their doors every day with the right mix of products, supported by responsive service and reliable logistics.
Our Brands
USA Hospitality manages a focused portfolio of brands designed specifically for hotels, restaurants, healthcare facilities, and commercial buildings. Together, our brands give purchasing teams the flexibility to combine private-label value with national-brand performance.
Each brand is aligned to a clear role – performance, buying power, or sustainability. This structure enables us to design multi-property programs that support consistent specifications, predictable results, and long-term cost control across every location.
Our brands are fully integrated into the EZ System, giving procurement teams visibility into usage trends, contract compliance, and inventory forecasting. This combination of branding and technology helps customers standardize what they buy while preserving flexibility to serve different property types.
Troy®
Troy® is our high-performance line of janitorial products and paper goods, engineered for consistent cleaning results in guest rooms, lobbies, kitchens, and public areas.
The brand emphasizes standardized SKUs, dependable quality, and strong everyday value, making Troy® a core building block for multi-property cleaning programs that demand reliability and budget control.
Troy® includes core categories such as bath tissue, paper towels, can liners, hard-floor care, and surface cleaners. Products are selected to work with common dispensing systems and to support branding consistency across every area of the property.
Hospitality B2B®
Hospitality B2B® is our purchasing framework for management companies and multi-location operators. It unifies SKUs across properties, aggregates volume, and supports portfolio-wide pricing strategies.
With Hospitality B2B®, customers gain contract consistency, simplified reporting, and a streamlined approval process for new items — all designed to protect brand standards while driving long-term savings.
The program can be tailored to chain standards, corporate specifications, and regional needs, making it easier for owners, asset managers, and procurement leaders to manage complex portfolios with clear visibility into spend and compliance.
Green Eagle
Green Eagle offers eco-friendly solutions for facilities focused on sustainability and ESG goals. The line features recycled-content paper, efficient dispensing systems, and sustainable food-service and housekeeping options.
These products help properties reduce environmental impact while maintaining the cleanliness, safety, and guest satisfaction expected in modern hospitality and commercial environments.
Green Eagle supports properties pursuing green lodging certifications, internal sustainability scorecards, or corporate environmental commitments by providing practical, cost-conscious alternatives that are easy to roll out across multiple locations.
Our Commitment
We combine strategic sourcing, category expertise, and logistics planning to deliver long-term value. Our team monitors product availability, lead times, and market changes, recommending alternatives that protect service levels and budget targets.
Whether you manage a single independent hotel or a portfolio across multiple cities, USA Hospitality is committed to being a dependable extension of your operation — delivering what you need, when you need it, with the level of service your teams expect.
What Customers Can Expect
- Consistent product specifications and documentation for all locations
- Route planning focused on on-time delivery and emergency support when required
- Regular business reviews to identify savings, SKU consolidation, and efficiency opportunities
Contact
USA Hospitality, Inc.
Supplies for Hotels, Restaurants, and Facilities
11505 Satellite Blvd. Suite 5
Orlando, FL 32837, USA
Phone: (407) 346-5090 | Email: contactus@usahospitality.com | Web: usahospitality.com
For directions to our distribution center and offices, you can open our address in Google Maps or Apple Maps and start navigation directly from your device.
If you would like to discuss a new program, review contract pricing, explore local delivery options, or speak with an account manager about SKU standardization, our team is ready to help.